Common questions

Mostly SaaS companies, e-commerce brands, online educators, and service businesses. Our clients tend to already have marketing in place and are looking to make it perform better — not start from zero.

It depends on scope. A single landing page takes about two weeks from brief to final draft. A full funnel or long email sequence typically takes three to four weeks. Timelines are confirmed at kick-off.

Both. Most clients start with a one-off project and move to a monthly retainer once they see the results. We offer retainer pricing for clients who want consistent output across multiple channels.

Yes, our team writes in both Portuguese and English. If you need copy in another language, let us know and we will advise on whether that is within our current scope.

A product or service brief, your target audience, your main competitors, and any existing copy or materials you already have. The more context you can share, the faster we can get to a strong first draft.

Yes. We are happy to sign a mutual NDA before any brief is shared. Just mention it when you reach out.

You will receive a payment confirmation from Stripe and a project confirmation from us within one business day. Your assigned writer will contact you to schedule the kick-off briefing.

If you cancel before the brief stage begins, you receive a full refund. If work has started, a partial refund may apply based on time already spent. See our full Refund Policy for details.

We do not make specific conversion guarantees — copy is one part of a system, and results depend on factors like traffic quality, offer strength, and landing page design. What we guarantee is copy that is strategically sound, well-researched, and written to the highest standard.

Our minimum project value is €197.40, which corresponds to the entry-level service options. If you are unsure what you need, the custom package builder is a good starting point.